Infrequently Asked Questions
- Are the Cutting Boards Food Safe?
- Is the Glassware Dishwasher Safe?
- Can I Specify the Handing of My Mug or Pen Set?
Yes, if you specify that you would like your mug for left or right handed and state inward or outward orientation, we will fill your order as you have requested. Unless the customer specifies the desired handing at the time of purchase, we reserve the right to complete each order as we see fit depending on the characteristics of the mugs available. You can specify handing for a pen or pencil, but it is not necessary. When you place an order for a pen or pencil with engraving on one side, we engrave your name or information opposite the pen clip. If you specify or purchase engraving on both sides, we engrave your name or information on both sides of the pen or pencil.
- Do you engrave glass in color?
Engraving is included in the cost of our product listings, but colorfill is available for an additional charge on specific items. We do not add anything to the glass, but rather deboss the surface to reveal the design we have prepared for you. For our glass and crystal engraving, all of the design will be engraved on the exterior of the glass and appear white or frosted onto the glass with the feel of embossing due to the differences in the smooth surface surrounding the engraved area and the texture of the engraving. We offer the additional service as an option with a deep-sand carving to which colorfill may be applied for an additional charge on specific items in our shop which have the required thickness for the request. Message us for further details, we love custom order requests.
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